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Privacy Notice

Privacy Policy

General

In this document we will refer to getflooring.co.uk  as we, us or our and the user of the site as you or your.

In using the Website we will ask you to provide information to us about yourself or anyone whom you may represent. The way in which we use this information is set out in this Privacy Policy.

This Privacy Policy and our Terms and Conditions sets out the way in which we use information that has been collected by us from either your direct submission to us or through your use of the Website.

Any use of information by us will only be used in a manner set out in this privacy policy and will be in accordance with the Data Protection Act 1988.

Data We Collect From You

To create an account and / or purchase goods from the Website it is necessary for us to obtain the following information from you:

a) your title, name, date of birth, address, telephone number, email address, username and password.

b) payment details from purchasing goods from the Website including credit or debit card or bank account details.

Why We Collect This Information

We need information to allow you to purchase goods from this Website and to arrange the delivery of such goods to you. In addition, we need information for our own record keeping and if we need to contact you about your account or order.

In order to deliver goods you have ordered from the Website we may have to pass details about your name, address and telephone number to a third party courier.

We may also use this data to manage our Website, collect your payment for good ordered, contact you or detect fraud, abuse or misuse of the Website.

We use your contact details including email address to send you information regarding the Website including but not limited to the following;

a) To allow you to register with us and create an account in order to buy Products through the Website.

b) To answer any correspondence from you regarding our Website, service, products or delivery.

c) To allow you to reset your password on the Website if you inform us that you have forgotten it.

d) To monitor and track your order and delivery as is necessary to ensure you receive the Products you have ordered.

e) To collect details of any or all of your visits to the Website. This may include, but are not limited to, geographical location and data traffic.

f) To provide information to you that you have requested or that we feel may be of interest to you.

g) To allow a third party courier to deliver the Products you have ordered on the Website.

We will also use your contact information and details about your use of the Website to ensure that you comply with our Terms and Conditions.

Your Obligations

You are responsible to insure that any and all information that you submit to the website is true, accurate and not misleading. You agree to inform us of any changes to this information either through your account or by email at customerservice@getflooring.co.uk.

In submitting data to us for either yourself or anyone else you purport to represent to us, you must ensure you have the full legal authority and consent to provide us with this information.

Disclosing Your Personal Data

Where necessary we will disclose your personal data to our suppliers in order to process your purchase of a Product from us.

We may pass your information to our third party agents or subcontractors to take payment for your purchases, analyse data and help us with marketing and customer services.

We may exchange information with third parties for the purposes of Website security, fraud detection and prevention and credit risk reduction.

We may move or transfer our database containing your personal information if we sell our business. In addition, we may make information available to a third party as may be necessary to facilitate such a sale.

We will not move, sell or disclose your personal data to third parties other than is set out in our Privacy Policy or we are required to do by law.

Cookies

We may use cookies which are stored on the hard drive of your computer to gather general information about your use of the Website.

Cookies are small text files which a website may put on your computer or mobile device when you first visit a site or page. The cookie will help the website, or another website, to recognise your device the next time you visit. We use the term “cookies” in this policy to refer to all files that collect information in this way.

There are many functions cookies serve. Most cookies won’t collect information that identifies you, and will instead collect more general information such as how users arrive at and use the Website, or a user’s general location.

We may use different types of cookies.

1) Essential cookies

Some cookies are essential for the operation of our website. If you choose to disable the cookies then you may not be able to access all the information on the Website.

2) Performance cookies

These cookies are used to monitor website performance and to analyse how visitors use our Website. We will use them to better provide a high quality experience to our customers and to fix any issues that we identify with the use of the Website.

3) Functionality cookies

We use these cookies to allow us to remember your preferences. For example, this type of cookie is used to remember your username on the site.

Data Storage

For your protection and security we have in place measures to protect the unauthorised or unlawful accessing, damage or theft or your information.

All your personal details are stored on secure servers that are protected by firewalls.

We take great care with the collection, storage and disclosure of your personal information. As a result of this we may request proof of identity from yourself before we disclose personal information to you.

You are responsible to ensure your username and password are secure. You should not disclose this information to any other third party.

Security

The transmission of information via the internet can never be guaranteed as being completely secure. While we take all reasonable steps to ensure the security of information that you provide over the internet we cannot guarantee that security. Any transmission of information to us is at your own risk.

Payment information is undertaken for us by Sagepay who use the latest encryption technology.

Your Rights

You have the right not to receive any marketing information from this Website. You can make changes to your privacy setting by logging onto your account or by emailing us at customerservice@getflooring.co.uk.

Changes To This Privacy Policy

This privacy policy may be amended from time to time. When changes occur they will be posted on this Website. Any such changes will apply immediately to new users and within 7 days of being posted to existing users (or any other time frame we may choose to specify).

Each time you enter this Website you agree to check that you agree with Terms and Conditions and Privacy Policy that are in place at that time.

Consent

By submitting data to us on this Website about yourself or anyone you purport to represent you agree to allow the data submitted to be used in accordance with this Privacy Policy and as may be amended from time to time.

You also consent to allow us (or third parties we may use) to place cookies on your hard drive. If you want these cookies can be turned off through the settings on your browser.

If at any time you wish to revoke any consent you have given us under this Privacy Policy then please email us at customerservice@getflooring.co.uk.